How to reset a user’s password from the O365 portal

As an administrator, you can reset the password for any user in your Office 365 organization through the Microsoft 365 admin center. Here’s how:

  1. Go to the Microsoft 365 admin center (https://admin.microsoft.com).
  2. Sign in using your administrator account.
  3. In the left navigation, go to Users (1) > Active users (2).
  4. Select the user whose password you want to reset.
  5. Click on the “Reset password” (3) button or Reset password (4)
  6. Enter the new password for the user (5).
  7. Click on the “Save” button to apply the new password.

Alternatively, you can also reset a user’s password using the Azure Active Directory (Azure AD) PowerShell module. To do this, you will need to install the Azure AD PowerShell module and then run the “Set-MsolUserPassword” cmdlet. For example:

Set-MsolUserPassword -UserPrincipalName user@example.com -NewPassword (ConvertTo-SecureString -String “Password1234” -AsPlainText -Force)

The above cmdlet will reset the password of user@example.com to Password1234

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